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From224US$ /night
Check-in
13Mar2026Select date
Check-out
14Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.5
8.5
/10
4.5
4.5
/5

Location

Iberostar Waves Quetzal is located directly on one of Playa del Carmen's premier beaches with direct beach access. The hotel is situated 2.5 km from the center of Playa del Carmen and 3.5 km from Xcaret. Its Caribbean setting allows easy access to nearby cultural and entertainment attractions.

Rooms

The hotel offers accommodations designed to cater to various needs, including double rooms and suites with sea views. Each room is crafted to avoid single-use plastics, aligning with sustainability principles. Guests can choose from configurations that provide either garden or pool views.

Dining

Iberostar Waves Quetzal hosts five specialty restaurants that offer diverse culinary experiences, including Italian at La Góndola and Mexican at Uxmal. Guests can enjoy 24-hour snack options and buffet meals featuring international and local cuisine. Live cooking stations are available, showcasing fresh ingredients sourced responsibly.

Wellness

The SPA Sensations offers wellness treatments amid a serene jungle backdrop, allowing guests to unwind entirely. Guests can participate in the Iberostar Aliveness program, which includes relaxation and fitness activities. The spa is complemented by a hydrotherapy circuit, featuring jet pools and saunas.

Children's Activities

Families will appreciate the Star Camp program, which offers engaging activities for children aged 4 to 17. The Aqua Fun area features water slides, a pool, and outdoor games to entertain the younger guests. Parents can take advantage of the babysitting service while enjoying leisure activities.

Highlights

Location: 2.5 km from the center of Playa del Carmen

Rooms: environmentally-friendly with sea views

Dining: 5 specialty restaurants

Wellness: SPA Sensations with hydrotherapy

Activities: Star Camp for kids and Aqua Fun

Sustainability: certified single-use plastic free

“This beachfront property emphasizes its eco-friendly approach, with free-roaming wildlife that enhances the all-inclusive experience for families. While rooms show their age, the resort focuses on kid-friendly activities, multiple pools, and diverse dining options. I believe the combination of environmental consciousness and family-oriented amenities makes it a solid choice in Playa del Carmen.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Iberostar Waves Quetzal Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Iberostar Waves Quetzal Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Iberostar Waves Quetzal, guests can explore a delightful tapestry of dining experiences with a focus on authentic local flavors. The vibrant selection ranges from traditional Mexican fare to comforting Italian and Japanese cuisine, all set in enchanting atmospheres that celebrate the surrounding nature.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo

Restaurante mexicano Uxmal

Traditional Mexican
Ambiance
A charming open-air setting surrounded by tropical plants and wildlife, creating a vibrant and lively atmosphere.
Key Offerings
Savor authentic Mexican dishes, including a variety of appetizers, tacos, and regional specialties. Guests can enjoy the live cooking experience at various stations.
Reservation
No
Lunch: 12:00 - 17:00, Dinner: 18:30 - 21:00, daily.

La Gondola

Italian
Ambiance
A cozy setting perfect for intimate dinners, offering a classic Italian feel with warm decor.
Key Offerings
Indulge in a selection of traditional Italian dishes, expertly crafted to satisfy every palate.
Reservation
No
Dinner: 18:00 - 21:00, daily.

La Hacienda

Mexican and Steakhouse
Ambiance
A lively atmosphere with a blend of rustic and modern decor, ideal for enjoying hearty meals.
Key Offerings
Experience the best of Mexican flavors alongside premium steak options, grilled to perfection.
Reservation
No
Lunch: 12:00 - 17:00, Dinner: 18:00 - 22:00, daily.

Restaurante Japones Bonsai

Japanese
Ambiance
An elegant setting that exudes tranquility, making it perfect for a peaceful dining experience.
Key Offerings
Delight in a range of stylishly presented Japanese dishes that celebrate the art of sushi and more.
Reservation
No
Dinner: 18:30 - 21:00, daily.

Restaurante Mare Nostrum

Mediterranean
Ambiance
A bright and airy space reflecting the essence of the Mediterranean coastline, rich with flavor and sunlight.
Key Offerings
Culinary delights inspired by the Mediterranean region, focusing on fresh and vibrant ingredients.
Reservation
No
Hours vary.

Restaurante Buffet

International
Ambiance
A bright, welcoming buffet area where guests can explore a multitude of culinary offerings.
Key Offerings
An expansive buffet featuring both international classics and local Mexican favorites for lunch.
Reservation
No
Hours vary.

Iberostar Waves Quetzal Hotel Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Activities Around Iberostar Waves Quetzal
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
35 minutes walking
Vibrant shopping district featuring boutiques, souvenirs, and dining options. Perfect for savoring local culture.
Xcaret
Xcaret
10 minutes drive
An eco-archaeological park with wildlife, cultural exhibits, and thrilling activities. Ideal for families and adventure lovers.
Playacar Beach
Playacar Beach
15 minutes drive
Beautiful beach offering sun, sand, and water sports. Perfect for relaxation and beach activities.
Mariposario
15 minutes drive
A butterfly sanctuary showcasing diverse species. educative experience for families and nature lovers.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Scenic biking route ideal for leisure rides. Rentals available nearby, great for families and solo explorers.
Cenote Calavera
Cenote Calavera
30 minutes walking
Natural swimming hole popular for diving and swimming. A must-visit for thrill-seekers and adventure enthusiasts.
Spa Services
2 minutes walking
Relaxing spa near the hotel offering massages and wellness treatments. Ideal for couples and solo relaxation seekers.
Steakhouse
Steakhouse
11 minutes walking
Casual dining spotlighting premium steaks and local dishes. Family-friendly with vegetarian options available.
Les Crepes de Paris
Les Crepes de Paris
30 minutes walking
Charming eatery specializing in sweet and savory crepes. Reservations recommended for a cozy dining experience.
Los Fundadores Park
Los Fundadores Park
30 minutes walking
Public park hosting local events and performances. Family-friendly atmosphere with playgrounds and open spaces.
Cafe del Mar
10 minutes drive
Trendy bar with vibrant nightlife, hosting weekly live music events. Perfect for couples and party-goers.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  1.9 mi
Cozumel International Airport (CZM)49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Reviews and Ratings

Feedback about Iberostar Waves Quetzal Hotel from previous guests about their experience
Review score
Based on 323 verified reviews
8.5/10
Great
80%
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
8.3/10
Free Wi-Fi
9.0/10
Location
9.1/10
Paid Wi-Fi
10.0/10
Staff
8.7/10
Value for money
7.8/10
Pros
Friendly staff
Great beach
Good food
Cons
Room issues
Restaurant reservations
Guest reviews
based on 126 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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